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United Breaks Guitars

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Visit http://www.UnitedBreaksGuitars... for case studies and highlights from Dave's speaking tour. Discover more of Dave's Music at http://www.DaveCarrollMusic.co... is now a video response: http://www.youtube.com/watch?v... Story: http://www.davecarrollmusic.co... - In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didnt deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say no to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United: Song 1 is the first of those songs. United: Song 2 has been written and video production is underway. United: Song 3 is coming. I promise. Follow me at http://twitter.com/DaveCarroll... . Video Produced by Curve Productions of Halifax, http://www.curveproductionsinc...

Channel: Music
Uploaded: November 30, 1999 at 12:00 am
Author: sonsofmaxwell

Length: 04:37
Rating: 4.922817
Views: 11517648

Tags: united airlines  broken guitar  sons of maxwell  dave carroll  UA  baggage claim  lost luggage  consumer complaints  damage claim  taylor guitar  united breaks guitars  

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Video Comments

M3nac3r (November 30, 1999 at 12:00 am)
Great show tonight Dave!
imbobbyc (November 30, 1999 at 12:00 am)
@716bobbiejo Go for it Man we are with you
716bobbiejo (November 30, 1999 at 12:00 am)
Dave, as a fellow musician I feel your pain. As a frustrated consumer fighting with a company a payment company and an internet sales org for almost a year with proof of payment and no product in hand,or coming... YOU INSPIRE ME!!! tonight I penned up the words to my vent it all out song. Even if I dont post a video I already feel a little vindication for the "little guy" meaning anyone on the smelly end of the stick in situation like ours. A personal thanks for the brain child. Thanks Steve C
bcm041198 (November 30, 1999 at 12:00 am)
hey just wondering if anyone can take a minute and check out my videos. Please like, dislike, or leave a comment letting me know what you think. If you like my videos subscribe to my channel and I will make more. Thanks!
thenvironmentalist (November 30, 1999 at 12:00 am)
bahahaha, someone told me to watch this video after my luggage was lost by United, and spent 2 months travelling across the United States. Now the airline plans on merging with Continental, and I would never fly either airline again.
blossomkay1 (November 30, 1999 at 12:00 am)
Take that, United! (signed, a Delta employee)
settemenolive (November 30, 1999 at 12:00 am)
Guess what, I heard about this video just today during a Web Marketing class, I had so much fun in hearing about the whole story of this band, the taylor company and so on, clever idea
kozzaa (November 30, 1999 at 12:00 am)
@kloran who said its an Mexican ? ;) Could just be a Swede with a nice hat.
Tiffakneeee (November 30, 1999 at 12:00 am)
Thanks for warning me about United Airlines. If thats what it took to write and sing this great song, perhaps it was worth having your guitar broken.
Lagusaya2 (November 30, 1999 at 12:00 am)
What a wonderful song. I hate United anyway! Bad bad experience!

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